(no subject)

Received an utterly useless reply from Canadian immigration which proves they did not even read my email to them

POSTED BELOW
Good day [name],

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

According to your nationality and the type of application you are submitting, the Find out if you need to give biometrics tool on our website will help you determine if you need to provide your photo and your fingerprints (biometrics).

If you are presently in Canada and you are being asked to give your biometrics, you will need to leave Canada and provide them to one of the facilities outside Canada.

For more information about biometrics, please consult our website.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:


Download application forms and guides
Change of address
Check your application status
Help Centre - To find answers, you may consult the different sections or type keywords related to your question.

Sincerely,

Samir, Agent 4071
Immigration, Refugees and Citizenship Canada
https://www.canada.ca/en/services/immigration-citizenship.html


Note The information provided may change without notice. If there is conflicting information between the text in the email and the Immigration and Refugee Protection Act, the Citizenship Act or their regulations, the Act and/or Regulations prevail. This email was sent to you in the language of your choice. The information on the IRCC website is available in both official languages. The masculine form may have been used for convenience.

From: [email]
Sent: 14/02/2019 5:07:11 PM
To: Question-DoNotReply-NePasRepondre@cic.gc.ca
Subject: In Canada Case Specific Enquiry - Permanent Residence (applied online) - Express Entry

PROTECTED B

Applicant Information
Name of applicant: [name]
Email address: []
DOB of applicant: []
Country of birth: United States of America
Client ID number:
File number: []
Telephone number:
Mobile number: []
Type of application: Permanent Residence (applied online) - Express Entry

Enquirer Information
Name of enquirer: []
Relationship to applicant: Applicant
Email address: []
Telephone number:
Mobile number: []
Consultant ICCRC number:

Enquiry:
Biometric collection [] I called ASC/USCIS and they indicated that usually appointments are made by the services that need them, not applicants.

They do not have a method for applicants to request appointments and are unsure if they can do walk-ins (ever).

My closest center is: Philadelphia, PA - Application Support Center Office Address: USCIS Application Support Center, 10300 Drummond Road, Suite 100, Philadelphia, PA 19154 They are open 8-4 eastern time M-F Is there any way that you know of to schedule me an appointment? I plan to go as soon as i can to the physical location to ask about walk-in / appointment but as I am caring for my disabled sister that may not be for a while and there is no available phone number online (beyond the USCIS main number who i did speak with) and so was hopeful you know for sure if they do walk ins on certain days/times or have a way to request an appointment.

(no subject)

Today was very frustrating

There was a winter storm warning.

I tried to leave the house around 10 am

I should have arrived before 11 am at the application support center, however, due to weather I got there a bit after 11.

On arrival, the door declared no cameras, no cellphones, no recording devices, no food, no drinks, etc.

I entered, and really had to pee, so I looked around for the bathrooms.

the room was laid out with a guard station by the front door, with lots of clipboards.

There was one waiting area behind the clipboards

there was a long line at the receptionist

there was another waiting area in front of the receptionist.

the bathrooms were past the area in front of the receptionist.

I headed to the bathrooms and was stopped and questioned by the guard, which was weird, i explained i needed to pee and then was let go to the bathrooms.

I then returned to the clipboard area, the guard was now there.
She asked when my appointment was. I said I was a walk in.
She said they do not do walk-ins.
I explained that per the website (pulled out printout) between 11-2 they did.
She grunted and I asked if I should fill out a clipboard paper and she said no.
she said she would let me know when to go to the receptionist.

I was still unsure of what was going on, no one was very helpful, nothing was well labeled.

After watching people get yelled at for about 2 hours, I think I figured it out. Would it not have been better to have signage explaining this and/or a person explaining this?

So you arrive, you must remove any head coverings or face coverings.
you then must take a clipboard and fill out the paper
then return the clipboard and keep the paper
if you make a mistake do NOT take another paper, cross off and continue. she got very upset about people taking more than one paper.
depending on your appointment time that group would be called to reception, then and only then do you line up at the reception desk. For example, the line when I arrived a little after 11 was the 11 am appointments.
After being processed by the receptionist you waited in the other waiting area to the front of reception, there was a number display there so I assume when your number came up you went somewhere (I didn't see far enough to see if there were rooms or cubbies or whatever.

By my rough count, there were over a hundred chairs in each waiting area and they were all full.

After waiting 2 hours they made an announcement, because of the weather all government offices were shutting down. Appointments would be rescheduled.

At this time I got to read small print which was taped to the top of the clipboard stack (which I was denied and told to sit down) which seemed to imply all UK and US visa applicants goto reception. I will have to point this out/lobby for it next time I try. Hopefully tomorrow.

What should have been a slightly less than hour drive home became around 2 hours. There were many accidents, plus poor visibility.