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Frustrating
I have had the experience of;
waiting on cobra paperwork to arrive
signing up electronically as soon as I got the paperwork and paying online immediately
waiting after I signed up electronically to get my new Health insurance card in the mail (new group code) but not getting a prescription card
trying and failing to get a prescription covered, and as a result paying out of pocket hundreds of dollars for one script and skipping two others
calling health insurance provider (aetna) who said essentially “not our problem talk to your prescription provider”
called cvs Caremark who said my employer ended my coverage and would not help me assess how to get cobra (conexis) verification of coverage so they could get me a new account or reactivate my old account
Called conexis who was not helpful and did not understand what was going on but will “resend verification “ and I should wait 3 business days.
waiting on cobra paperwork to arrive
signing up electronically as soon as I got the paperwork and paying online immediately
waiting after I signed up electronically to get my new Health insurance card in the mail (new group code) but not getting a prescription card
trying and failing to get a prescription covered, and as a result paying out of pocket hundreds of dollars for one script and skipping two others
calling health insurance provider (aetna) who said essentially “not our problem talk to your prescription provider”
called cvs Caremark who said my employer ended my coverage and would not help me assess how to get cobra (conexis) verification of coverage so they could get me a new account or reactivate my old account
Called conexis who was not helpful and did not understand what was going on but will “resend verification “ and I should wait 3 business days.